As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ITIL Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. This kit prepares you for the certification exam by offering valuable information on the ITIL framework, ITIL certification and IT Service Management as a practice. This certification kit contains both the study guide and access to our online program that together provides everything you need to prepare for the ITIL V3 Foundation certification exam, including:

– Real-world scenarios that describe what you’ve learned in the context of service solutions. These include thought provoking questions to challenge your thinking and understanding.

– Section reviews for each chapter to help you zero in on what you need to know and includes practice exam questions.

- A Real World Guide to ITIL V3 Skills. Key information and real world examples organized around the actual day-to-day tasks and challenges you’ll face in the field of IT Service Management.

- Ability to assess what you’ve learned with challenging ITIL Foundation exam style questions.

- Adobe Flash presentations that you can view and replay as many times as required, facilitated by certified ITIL trainers who explain each of the topics and concepts of ITIL.

- Materials developed on the specific syllabus and exam criteria – so that you can be confident in achieving exam success on your first attempt.

Editorial Reviews

– Read the book, took the online course and test, PASSED.

– This ITIL exam prep book and course are an invaluable study aid for passing the ITIL Foundation exam. Highly recommended.

– I’ve been an IS project manager for over 10 years. I’ve studied ITIL materials in preparation, but took no courses or workshops. I studied this book and its accompanying course for 10 days immediately preceding my exam. Read the book about 3 times.

– I took the ITIL Foundation exam and got 98% of the questions correct. I think that the study tips in the book and course helped me get about 15-20 questions right that I might have otherwise missed. (your mileage may vary).

– The book and course made me confident in sitting the exam, and is the best such book that I’ve come across.

– Worth it especially since you have access to the online learning component as well.

– Good focus on ITIL’s processes (things important to ITIL Foundation and passing the test that your experience in IT may not help you)

– Highly recommended, I passed in one go!

The Best Fully Integrated Study System Available–Written by the Lead Developers of Exam 310-065

With hundreds of practice questions and hands-on exercises, SCJP Sun Certified Programmer for Java 6 Study Guide covers what you need to know–and shows you how to prepare–for this challenging exam.

• 100% complete coverage of all official objectives for exam 310-065
• Exam Objective Highlights in every chapter point out certification objectives to ensure you’re focused on passing the exam
• Exam Watch sections in every chapter highlight key exam topics covered
• Simulated exam questions match the format, tone, topics, and difficulty of the real exam

Covers all SCJP exam topics, including:

Declarations and Access Control · Object Orientation · Assignments · Operators · Flow Control, Exceptions, and Assertions · Strings, I/O, Formatting, and Parsing · Generics and Collections · Inner Classes · Threads · Development

CD-ROM includes:

• Complete MasterExam practice testing engine, featuring: Two full practice exams; Detailed answers with explanations; Score Report performance assessment tool
• Electronic book for studying on the go
• Bonus coverage of the SCJD exam included!

Bonus downloadable MasterExam practice test with free online registration.

The Number-One CompTIA A+ Exam Guide

“The most comprehensive publication on the market.” -Certification Magazine

Completely revised and updated for all four new exams and reviewed and approved by CompTIA, this definitive volume covers everything you need to know to pass the CompTIA A+ Essentials exam and CompTIA A+ Exams 220-602, 220-603, and 220-604. Mike Meyers, the leading authority on CompTIA A+ certification and training, has helped hundreds of thousands of people pass the CompTIA A+ exams-and now he can help you too. Inside, you’ll find detailed coverage of the exam format, helpful exam tips, end-of-chapter practice questions, and hundreds of photographs and illustrations. After you ace the exams, this comprehensive guide will serve as an essential on-the-job reference.

Full details on all exam objectives, including how to:

• Work with CPUs, RAM, and motherboards
• Install, partition, and format hard drives
• Work with portable PCs, PDAs, and wireless technologies
• Install, upgrade, and troubleshoot Windows 2000 Professional and Windows XP
• Install sound and video cards
• Manage printers and connect to networks
• Implement security measures
• Understand safety and environmental issues
• Establish good communication skills and adhere to privacy policies

The CD-ROM features:

• Eight full practice exams covering CompTIA A+ Essentials and Exams 220-602, 220-603, & 220-604
• One hour of LearnKey video training featuring Mike Meyers teaching key A+ topics
• Electronic copy of the book
• Complete exam objective map for all four exams
• List of official CompTIA A+ acronyms
• Useful tools and utilities for PC technicians

The fact is your brain craves novelty. It’s constantly searching, scanning, waiting for something unusual to happen. After all, that’s the way it was built to help you stay alive. It takes all the routine, ordinary, dull stuff and filters it to the background so it won’t interfere with your brain’s real work–recording things that matter. How does your brain know what matters? It’s like the creators of the Head First approach say, suppose you’re out for a hike and a tiger jumps in front of you, what happens in your brain? Neurons fire. Emotions crank up. Chemicals surge.

That’s how your brain knows.

And that’s how your brain will learn Java. Head First Java combines puzzles, strong visuals, mysteries, and soul-searching interviews with famous Java objects to engage you in many different ways. It’s fast, it’s fun, and its effective. And, despite its playful appearance, Head First Java is serious stuff: a complete introduction to object-oriented programming and Java. You’ll learn everything from the fundamentals to advanced topics, including threads, network sockets, and distributed programming with RMI. And the new. second edition focuses on Java 5.0, the latest version of the Java language and development platform. Because Java 5.0 is a major update to the platform, with deep, code-level changes, even more careful study and implementation is required. So learning the Head First way is more important than ever.

If you’ve read a Head First book, you know what to expect–a visually rich format designed for the way your brain works. If you haven’t, you’re in for a treat. You’ll see why people say it’s unlike any other Java book you’ve ever read.

By exploiting how your brain works, Head First Java compresses the time it takes to learn and retain–complex information. Its unique approach not only shows you what you need to know about Java syntax, it teaches you to think like a Java programmer. If you want to be bored, buy some other book. But if you want to understand Java, this book’s for you.

Cisco networking authority Todd Lammle has completely updated this new edition to cover all of the exam objectives for the latest version of the CCNA exam. Todd’s straightforward style provides lively examples, easy-to-understand analogies, and real-world scenarios that will not only help you prepare for the exam, but also give you a solid foundation as a Cisco networking professional.

Packed with updated topics that have been added to the 2007 version of the CCNA exam, this updated study guide features expanded coverage of key topic areas plus new material on switching, network address translation, and OSPF. Inside, find the complete instruction you need, including:

• Full coverage of all exam objectives in a systematic approach, so you can be confident you’re getting the instruction you need for the exam
• Practical hands-on exercises and labs to reinforce critical skills,
• Real-world scenarios that put what you’ve learned in the context of actual job roles
• Challenging review questions in each chapter to prepare you for exam day
• Exam Essentials, a key feature in each chapter that identifies critical areas you must become proficient in before taking the exam

• CD-ROM Includes:
• Chapter Review Questions
• Four Full-Length Practice Exams
• 200 Electronic Flashcards
• Audio and Video Instruction from Todd Lammle
• Full book in searchable PDF format

Please note that while this is the Third Edition of the Library, the two books inside are Second Editions. This is correct, and the editions align differently because of changes in the names of the exams, from the old INTRO and ICND to the new ICND1 and ICND2 formats.

What can you do with the CCNA Official Exam Certification Library?

• Assess your knowledge with chapter-opening quizzes
• Review key concepts with Exam Preparation Tasks
• Practice with hundreds of exam questions on the CD-ROM
• Learn about more complex topics with over one hour of video training

CCNA Official Exam Certification Library, Third Edition, presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Chapter ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly and help increase your speed in answering questions, a difficult hurdle many candidates face on the new exams. Final Preparation chapters guide you through tools and resources to help you craft your final study plan. Special troubleshooting sections help you master the complex scenarios you will face on the exam.

The companion CD-ROMs contain a powerful testing engine with over 400 questions that allow you to focus on individual topic areas or take complete, timed exams. The test engine also includes simulation and testlet questions, and all questions are available in study mode and test mode. The assessment engine also tracks your performance and provides feedback on a chapter-by-chapter basis, presenting question-by-question remediation to the text.

The bonus DVDs contain more than 60 minutes of personal video mentoring from the author focused mainly on the topic of subnetting. These videos help bring difficult subnetting concepts to life and make learning easy.
 
Well-regarded for its level of detail, assessment features, and challenging practice questions, this completely revised and updated edition provides you with more detailed information and more realistic practice exercises than any other CCNA study guide, enabling you to succeed on the exam the first time.

 Best-selling author and senior instructor Wendell Odom shares preparation hints and test-taking tips, helping you to identify areas requiring further study and to improve your conceptual and hands-on knowledge. The material is presented in a concise manner, focusing on increasing your understanding of exam topics and preparing you for the numerous challenges the exams present.

These official study guides help you master all the topics on the CCNA exams, including:

• TCP/IP and OSI networking models
• Operating Cisco routers and LAN switches
• Ethernet switch configuration and troubleshooting
• Virtual LANs and Spanning Tree Protocol
• Wireless LANs
• IP addressing and subnetting
• Routing protocols
• Router configuration and troubleshooting
• Static and connected routes
• VLSM and route summarization
• IP access control lists
• OSPF and EIGRP configuration
• WAN configuration and troubleshooting
• Frame Relay
• Network Security and VPNs
• NAT
• IPv6
• Troubleshooting

All-in-One is All You Need

Fully revised for the latest exam release, this authoritative volume offers thorough coverage of all the material on the Certified Information Systems Security Professional (CISSP) exam. Written by a renowned security expert and CISSP, this guide features complete details on all 10 exam domains developed by the International Information Systems Security Certification Consortium (ISC²). Inside, you'll find learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. CISSP All-in-One Exam Guide, Fourth Edition will not only help you pass the test, but also be your essential on-the-job reference.

Covers all 10 subject areas on the exam:

• Access control
• Application security
• Business continuity and disaster recovery planning
• Cryptography
• Information security and risk management
• Legal, regulations, compliance, and investigations
• Operations security
• Physical (environmental) security
• Security architecture and design
• Telecommunications and network security

The CD-ROM features:

• Simulated exam with practice questions and answers
• Video training from the author
• Complete electronic book